RESOURCES
FREQUENTLY ASKED QUESTIONS
Check below for answers to common questions regarding our material, installation, pricing, and availability.
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FAQs
If you have questions that aren’t listed, our experts can help.
How long is your delivery time?
Generally, it is 25-30 days.
May I have free samples?
We are excited to offer you free samples of our high-quality products, including aluminum cards and color samples. To make this process seamless, we kindly request that you cover the express shipping fee. Don’t worry, we will reimburse this cost when you place an order with us.
How it works:
Request your sample: Choose from our range of products and let us know which samples you’d like to receive.
Cover shipping costs: Pay the express shipping fee for the delivery of your samples.
Receive your samples: We will promptly send your requested samples.
Get reimbursed: Place an order with us, and we will deduct the shipping fee from your total cost.
Feel free to contact us if you have any questions or need further assistance. We look forward to providing you with our exceptional products and services.
Can I Pay You to Rush my Order?
We do not accept rush orders. All orders are produced as quickly as possible.
Can I Return Material?
Due to the custom nature of our product, we do not accept returns.
Do you stock material?
No, everything is made to order.
Can you color match?
Yes, we can, minimum quantities are required.
Can you help me quote?
Residential or commercial, big or small, we will gladly assist you with the systems and materials required.
Does is scrach?
If mistreated anything will scratch but it is the most durable exterior finish available to date.
Can i do it myself?
Yes, any homeowner or contractor can do it.
Is it expensive?
Pricing is comparable to a composite or quality hardwood, with long term savings because of its low maintenance.
Address
No.13 Chuangxin Da Dao East Industrial Park, Leping, Sanshui, Foshan, Guangdong, China
Metal Ceiling, Cladding, Batten’s expert!
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Email:marketing@matrixtion.com